I was asked yesterday has to what makes confidential informant (Human Source) training provided by HSM Training different from other providers. I wasn’t quite sure where to start. Then it dawned on me that it doesn’t actually start with us, it starts with the customer and what they need. And what they need is not always what they want.
Here is another story about the consequences of bad informant management in New Bedford, Mass. A lot has been said about problems within this agency none of which can be pleasant for any officer of that agency unconnected with the allegations. These have been covered in depth in the podcast Snitch City presented by the Boston Globe.