Interpersonal Skills for Police Officers
Effective interpersonal skills are crucial in all aspects of policing. This comprehensive guide to communicating is aimed at officers of all ranks, and is essential reading for those just beginning their careers. It is a 'how to' book that will enable readers to relate the relevant aspects of social psychology theory that are at play in policing, to real life situations. It incorporates at its core, the ideas of service, and community policing. The book enables police officers to communicate effectively, and with confidence, with anyone they encounter. It provides officers with the skills needed to avoid and manage conflict, and deal appropriately with diverse communities.
Essential reading for any student officer or anyone new to law enforcement.
Available on Kindle and Paperback from Amazon
Chapter list.
Beginnings
Who we are
Motive and Motivation
Communication Skills
Active Listening
Non-verbal communication
Questioning
Conflict Management
Applied Communication
Communicating with the Community
Endings
Over 450 pages of practical advice for officers of every rank
