John Buckley
Confidential Informant Training - From us, ...

I was asked yesterday has to what makes confidential informant (Human Source) training provided by HSM Training different from other providers. I wasn’t quite sure where to start. Then it dawned on me that it doesn’t actually start with us, it starts with the customer and what they need. And what they need is not always what they want.

motivation

Why did the chicken cross the road - Understanding motive and motivation.

Why did the chicken cross the road - Understanding motive and motivation.

Often asked as a child’s joke, the question ‘Why did the chicken cross the road?’ is about motive. We could rephrase it and ask: ‘What motivated the chicken to cross the road?’ This article discusses some of the factors relevant when it comes to working out what drives a person’s behaviour. The full details are contained in the book: Why - Understanding Motive and Motivation.

Active listening for police - a skill for conflict avoidance.

A summary of the listening skills required by police officers when dealing with conflict. A brief article explaining the connection between listening skills and human motivation. This will be of interest to any one trying to understand some of the reasons for conflict with police officers.