Confidential informant management and the use of dedicated officers. Expert article on why to use dedicated officers to manage all confidential informants. Professionalising informant management. Dedicated source handling units.
I was asked yesterday has to what makes confidential informant (Human Source) training provided by HSM Training different from other providers. I wasn’t quite sure where to start. Then it dawned on me that it doesn’t actually start with us, it starts with the customer and what they need. And what they need is not always what they want.