If you want to manage a person effectively, it helps to understand what might be going on in their brain. More importantly it helps to know what might be going on in your brain. Confidential informant management is a very difficult task. Law enforcement management have expectations about the amount of control they expect their officers to have over the informant. while most often the informant wants no one to have control over them. Having a good knowledge of the psychology involved helps to keep everyone safe and increases productivity.
Unfortunately many police officers receive little or no training on how to manage informants and what little they do receive often focuses on keeping records. When it comes to motivation they are taught with the mindset “it is either money or they want to work of a charge.” a deeply flawed way of thinking.
At HSM training we adopt a different approach. We train officers to understand the nature of human behaviour and what drives people to do anything. We start by looking at the officers involved and once they have a better understanding of themselves and the impact that their behaviour has on others, then we look at the motives and behaviour of the confidential informant. This type of training often challenges much of what the officers have learned in policing and makes them realise how much their behaviour evokes the response they get from others, Our training is supported with our great book on the subject The Human Source Management System. The use of psychology in the management of human intelligence sources
All we ask officers to bring to our training is an open mind. We then fill it with the psychology needed to manage confidential informants. So if you are involved in managing confidential informants, human sources, covert human intelligence sources, CHIS or what ever you choose to call those aiding law enforcement in this way, get in touch and we will discuss what our training can do for you.
