John Buckley
Confidential Informant Training - From us, ...

I was asked yesterday has to what makes confidential informant (Human Source) training provided by HSM Training different from other providers. I wasn’t quite sure where to start. Then it dawned on me that it doesn’t actually start with us, it starts with the customer and what they need. And what they need is not always what they want.

Freud ego defense

Understanding why people react to hurt. A guide to ego defense mechanisms

We all hurt at some time, in some way. Having a better understanding of the nature of pain and how we may respond to that pain allows us to better manage our behavior.