I am currently listening to Snitch City a podcast from the Boston Globe and reporter Dugan Arnett. It is available where ever you get your podcasts. If you are interested in managing confidential informants (human sources) it is well worth a listen.
I was asked yesterday has to what makes confidential informant (Human Source) training provided by HSM Training different from other providers. I wasn’t quite sure where to start. Then it dawned on me that it doesn’t actually start with us, it starts with the customer and what they need. And what they need is not always what they want.