Ego defense mechanisms - a guide for educators. Understand how ego defense mechanisms play out in the classroom and what you can do about it.
I was asked yesterday has to what makes confidential informant (Human Source) training provided by HSM Training different from other providers. I wasn’t quite sure where to start. Then it dawned on me that it doesn’t actually start with us, it starts with the customer and what they need. And what they need is not always what they want.
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